Privacy Policy
Who We Are
We are Roger That BBQ proudly serving barbecue cuisine. Our website is rtbbqnation.com. The company behind this site is Legal Company Name, registered at Physical/Registered Address with company registration number XXXXXX, as required by regulations. For privacy inquiries, contact us at support@rtbbqnation.com or Phone Number.
What Personal Data We Collect and Why
We collect the following personal data from users and site visitors:
- Personal information: Name, email address, phone number, personal account preferences (if applicable).
- **Transactional ** Purchase or reservation details, payment information.
- **Technical ** IP address, browser type, cookies, analytics data.
Sensitive information: Only if required (e.g., dietary restrictions for health/safety).
Why do we collect this
- To process orders, reservations, and payments (legal basis: contract fulfillment).
- To improve our services and menu (legal basis: legitimate interest).
- For marketing, if you opt in (legal basis: consent).
- Personal data may be created by user interactions (contact forms, comments), cookies, analytics, and third-party embeds.
Comments
If you leave comments on our site, we collect data shown in the comment form, IP address, and browser agent.
Media
If you upload media files, these may be publicly accessible. Avoid uploading images with embedded location data (EXIF GPS).
Contact Forms
If you use our contact form, we collect the details you submit (such as name and email). We retain these submissions for custom period, e.g., 6 months for customer service and do not use them for marketing unless you consent.
Cookies
Our website uses cookies for site functionality, analytics, and third-party integrations. Cookies set by WordPress, analytics providers, and plugins are used to improve website experience; see individual plugin documentation for details.
Analytics
We use Analytics Provider, e.g., Google Analytics to collect anonymous usage data. Users can opt out via opt-out method or link. See Provider’s privacy policy for more information.
Who We Share Your Data With
We may share your data with trusted third parties:
- Payment processors (to fulfill orders)
- Delivery services (for online orders)
- Cloud hosting/services
- Analytics providers
Each partner follows strict data protection standards. For details, see their respective privacy policies.
How Long Do We Retain Your Data
- Contact form entries: e.g., 12 months
- Analytics records: e.g., 1 year
- Purchase records: e.g., 10 years or as required by law
- Comments: Indefinitely unless deleted by user request
What Rights You Have Over Your Data
You have the right to access, correct, request deletion, or export your personal data. To invoke these rights, contact us at the privacy contact info.
Where Your Data Is Sent
Data may be processed or stored outside the US/EU, for example, by our cloud service or payment processors. All transfers comply with US/EU data protection standards using legal agreements (e.g., Privacy Shield, model clauses).
Contact Information
For privacy-specific inquiries, please contact our Data Protection Officer:
- Name: DPO Name, if applicable
- Email: DPO Email
- Address: DPO Address
- Phone: DPO Phone
Additional Information
How We Protect Your Data
We use encryption, secure servers, and staff training to safeguard your data. Where appropriate, we implement two-factor authentication and carry out regular Privacy Impact Assessments.
Data Breach Procedures
We have internal reporting systems and contact mechanisms for handling suspected breaches. Users will be notified as required by law.
Third Parties We Receive Data From
If we receive user data from third parties (e.g., advertisers, payment partners), this will be detailed in our privacy policy.
Automated Decision Making and Profiling
If any automated decisions (e.g., marketing profiles, credit applications) are made, we will disclose the type, logic, and impact, and inform you of your rights regarding such decisions.
Industry Regulatory Disclosure Requirements
If our restaurant is a member of a regulated industry or subject to specific laws, you will find those disclosures and compliance commitments in this policy.
Your privacy is important to us. For questions or concerns, please contact us directly. This policy may be updated as required by law or our business practices.